Aura Equipements relies on a team of experts with in-depth knowledge of its product range.
Aura Equipements works with leading partners and organizations to provide services on technologies related to our products, such as Windev/Webdev, IBMi, .NET or PHP.
Our support includes technical support, consulting and assistance in product use, and training.
In this way, Aura Equipements will help you to fully meet your company’s requirements and achieve your objectives.
Our team offers technical support and maintenance to our customers for any technical question or problem.
A portal is dedicated to technical support, for better follow-up:
https://support.easycom-aura.com/
What’s more, we are constantly improving our solutions and ensuring that our products keep pace with the latest technological developments (new versions of Windev, PHP, Microsoft Office, etc.).
In addition to technical support, we can provide you with advice and assistance under a Premium Assistance contract.
Based on a proven methodology, Aura Equipements’ experts study your needs and environment, recommend the architecture and propose solutions that meet your requirements. You’ll be guided in how to make the best use of our products.
Our approach is progressive, and includes some or all of these stages:
Aura Equipements’ experts can also meet your specific audit or expertise needs in relation to our products.
Aura Equipements offers training courses on their products, in particular Launcher/400.
These courses can be conducted remotely (Microsoft Teams…) or on your premises.
Please do not hesitate to contact us to define the most appropriate framework and personalized content for your training session.